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Terms and Conditions

1. Delivery. When goods are in our warehouse and are in stock, we seek to deliver within 14 days of approving your order this may change at peak season. We will otherwise give you an indication of likely delivery. We despatch our orders by carrier and a signature will be required on delivery. Due to fraudulent use of credit cards we will only despatch goods to the card holder's address, no other address will be accepted. There is a charge of £6.50 (PLUS VAT) for postage and packing for the delivery of goods. This charge remains the same whatever the size of your order. We collect returns if we are responsible for any errors on orders or delivery. Any unwanted items should be returned but the cost of carriage is bourn by the customer.

2. Consumer Protection (Distance Selling) Regulations 2000. The above regulations entitle all customers to a 7 day approval period exclusive to those goods having print, numbers or badges applied, and provided the garments remain in the same state as when purchased, in which a customer can cancel and return their order. For your convenience, Direct teamwear has extended this approval period to 14 days.

3. Conditions of Sale. Any goods that are not required should be returned in their original condition within 14 days and we will refund you the cost of the goods in full provided no print or numbers or badges has been applied. We offer a sample service for customers who wish to check sizes before customizing the kits. Please take full advantage as we can not refund bespoke garments. All prices are cash prices inclusive of VAT at the rates applying at the time of going to press. After going to press, prices may have to be altered, due to circumstances beyond the control of Direct Teamwear, e.g. an increase in VAT, in which case the new price will be shown on the order acknowledgement. Direct Teamwear reserves the right to accept in part or in full, or decline any order placed in respect of the catalogue. We reserve the right to charge for our costs which will not exceed £15.00 per event in respect of any of the following events; dispatch of any reminder letter or other communication, "refer to drawer" cheques or other failure to honour any method of payment or to transfer your account to a debt collection department or agency. Only credit/debit card orders can be taken over the telephone or website. All orders paid by cheque or postal order must be placed in writing or by using our Order Form which can be found at the back of our brochure. Until payment in full is received your order will not be processed and stock will not be allocated or reserved. Club cheques will be accepted to place an order but the order will not be processed or goods will not be released until the cheque is cleared. If light coloured kits are purchased then due consideration must be made to the likelihood of stains. We will not exchange later.

4. Price. All prices are in British Pounds Sterling (GBP) unless otherwise stated. All prices are VAT inclusive where VAT is chargeable. Where VAT is chargeable, Direct Teamwear reserves the right to amend its prices to reflect any changes in VAT during the catalogue season. Any new prices will appear on the invoice.

5. The reproduction of the products in this catalogue is as accurate as photographic and printing processes permit and we cannot accept responsibility for variances in colour and style.

6. Privacy Policy. We do not store credit card details nor do we share customer details with any 3rd parties.

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